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PIA Issue Paper: Role of Navigators in the Health Care System

A new paper, “Role of Navigators the Health Care System” has been issued by the PIA National Government Affairs Committee (GAC)
August 14, 2012

A new paper, “Role of Navigators the Health Care System” has been issued by the PIA National Government Affairs Committee (GAC). PIA National issue papers represent the official positions of PIA as an association on various subjects. The new issue paper on the role of navigators emphasizes the advisability of continuing to rely on licensed agents and brother – as opposed to unlicensed navigators – in the health insurance market:

“PIA encourages utilization of the current agent and broker community. Agents and brokers are licensed, regulated, experienced professionals that educate consumers on complex products and enroll them in policies that best fit their personal needs. Agents and brokers have a deep familiarity of insurance markets and products, service plans throughout the year, assist with renewals, and are held to strict compliance standards. Consumers would be subjected to risks by allowing untrained, unlicensed navigators the ability to educate and facilitate enrollment with no liability protection. The best way to protect consumers is by utilizing the current network of agents and brokers.”

PIA Issue Paper: Role of Navigators (August 2012)

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