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Hundreds of Sandy Victims Facing Insurer Delays

On Jan. 9, hundreds of homeowners frustrated with delays in dealing with their insurers regarding the damage caused by Hurricane Sandy met with representatives of the New Jersey Department of Banking and Insurance at a Union Beach relief center...
January 16, 2013

On Jan. 9, hundreds of homeowners frustrated with delays in dealing with their insurers regarding the damage caused by Hurricane Sandy met with representatives of the New Jersey Department of Banking and Insurance at a Union Beach relief center. Most of the nearly 800 requests for assistance submitted to the insurance commissioner's office since the storm involve delays rather than denials, and Assistant Commissioner Gale Simon says the office will contact insurers to expedite the process.

Gov. Chris Christie says while some delays can be expected due to the sheer volume of claims, complaints including phone calls not being returned by some companies are unacceptable. “They’re overrun with claims, more than they’ve probably ever had in terms of this type of damage in the state’s history,” Christie said. “But if you’re not getting any returned calls at this point, then that’s completely unacceptable and they should come to us and we’ll work to make sure we fix it.”

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