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Travelers Announcement Regarding Direct Marketing

In a nationwide conference call Wednesday, March 11, 2009, Travelers Insurance reaffirmed the company's commitment to the independent agent channel, in light of the fact...
March 25, 2009

In a nationwide conference call Wednesday, March 11, 2009, Travelers Insurance reaffirmed the company's commitment to the independent agent channel, in light of the fact that it is ramping up efforts in the Direct/Internet market arena. Jay Fishman, CEO of Travelers, explained that "we know the customers are better off with you" while explaining the rationale of targeting the young, single, renters' group that tend to shop for insurance online. Besides Fishman, Travelers was represented on the call by: Joe Lacher, executive vice president - personal insurance and select accounts; Greg Toczydlowski, senior vice president - personal lines; and Brian MacLean, COO/president. PIA National and PIA of New York were on the call. Here is a report.

Travelers Commits to Independent Agent Channel - Kind Of (PIANY 3/16/09)

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