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Aetna Offers Compensation for HIV Medication Disclosure

Aetna is offering cash reimbursements to some of its customers impacted by the insurer's accidental disclosure that they are taking HIV/AIDS medication...
October 4, 2017

Aetna

Aetna is offering cash reimbursements to some of its customers impacted by the insurer's accidental disclosure that they are taking HIV/AIDS medication. The “emergency relief” program will offer reimbursement and payments to individuals who say they have incurred financial hardship as a direct result of the privacy breach, including being forced to move or incurring other out-of-pocket expenses. Aetna will also provide access to counseling services for affected individuals and their families.

Aetna says it is not admitting any wrongdoing by offering these services, and that “individuals who avail themselves of the benefits offered under this program will not release any legal claims.” The insurer will alone determine who is eligible for the program. Aetna is currently facing a class-action lawsuit alleging it violated the privacy of its customers by mistakenly revealing the HIV medication status of approximately 12,000 people over the summer.

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