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Connecticut Requires Broker Commissions

The board of directors for Access Health CT— a quasi-public agency that provides Connecticut residents with a health care coverage marketplace under the Affordable Care Act—adopted a policy last week that insurers who participate in the exchange in 2018 will be required to pay commissions to brokers...
January 31, 2017

The board of directors for Access Health CT— a quasi-public agency that provides Connecticut residents with a health care coverage marketplace under the Affordable Care Act (ACA)—adopted a policy last week that insurers who participate in the exchange in 2018 will be required to pay commissions to brokers.

Access Health CT was the only insurance exchange in the country that didn’t require insurance carriers to pay broker commissions for the 2017 enrollment period and it may have had an impact. Staff at Access Health CT told its board of directors that as a result, 8,000 to 10,000 customers, who previously used brokers to purchase exchange plans, have not shown up on the exchange this year.

PIA of Connecticut member Jonathan Black of Curtis Black Insurance in Danbury said that’s “very good news.” Black said they continued to help their existing clients find plans on the exchange this year even though they weren’t paid for their efforts by the insurance carriers. “It was a tough year,” Black said. ConnectiCare said in a statement, “While we cannot speculate on the future of the ACA, we are committed to our broker partners and to offering our customers affordable health plans.”