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A Flood Program for All Agents

Whether you're a seasoned flood insurance professional, have no desire to become one but need to sell flood insurance anyway, or are new to flood...
September 21, 2004

Whether you're a seasoned flood insurance professional, have no desire to become one but need to sell flood insurance anyway, or are new to flood insurance, The Hartford has a program for you. Through a partnership with PIA, PIA members in all 50 states, the District of Columbia and Puerto Rico have the opportunity to offer their customers flood insurance through The Hartford's Standard program and Flood Solutions program.

The Standard program includes a web-based application process with the agency doing the customer service administration with Internet and live customer service support. With this web-based program, PIA members can keep policy quotes on a local PC and print policies and endorsements, right in their office. In addition to complete training materials, agents will also receive agency production reports. With The Hartford, PIA members will receive service levels that significantly exceed federal standards including same day turnaround for Internet transactions and experienced and friendly customer service representatives.

The Flood Solutions program includes a streamlined application process with The Hartford's Flood Insurance Processing Center doing most of the work. Flood Solutions simplifies the writing of flood insurance for the agency. Instead of having to complete a lengthy, time consuming application, PIA members can now submit one simplified form to The Hartford's Flood Insurance Processing Center. Licensed CSR's will do most of the work - ordering Flood Zone Determinations, working with agency staff to get elevation certificates, quoting, issuing policies and providing service on new and renewal policies after the sale. These CSR's can work with agency staff or directly with the customer as requested. The Flood Solutions program is ideal for agents who don't write a large amount of flood insurance and agents who are just starting to write flood policies.

The Hartford Flood program is managed by Trumbull, a wholly-owned subsidiary of The Hartford. For more information about The Hartford Flood program and its many benefits and services, and to enroll, visit http://www.trumbull-services.com/flood-pia/ or contact Art Brickley, Hartford Flood Program Manager at Trumbull, toll-free at 1-888-410-2963 x73932, Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.

Additional information about this PIA member benefit as well as marketing support materials are available here.

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