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Hartford Flood Now Available to PIA Members

The Hartford and PIA have joined together to provide PIA member agents the opportunity to offer your customers flood insurance through The Hartford. The program...
September 7, 2004

The Hartford and PIA have joined together to provide PIA member agents the opportunity to offer your customers flood insurance through The Hartford. The program is managed by Trumbull, a wholly-owned subsidiary of The Hartford and is available to PIA members and their policyholders in all 50 states and Puerto Rico.

The Hartford Difference

Both The Hartford and Trumbull are dedicated to providing agents with extraordinary customer service and value. The Hartford Flood program offers an easy enrollment process, competitive commissions and allows you to broaden your offerings to customers who are in areas susceptible to flooding.

Through our national flood insurance service center, we offer the most advanced Internet services available including flood zone determinations, claims reporting, policy database download and maintenance, electronic application submission, electronic movement of premium and commission funds, rating software download, production reports, assistance in obtaining elevation certificates and repetitive loss review.

Our flood processing and claims management services are the most timely and accurate in the industry. We also have a specialized department to handle book of business transfers. Commission and cancellation refund checks are processed and mailed in a consistent and timely manner. Commissions are payable on the 15th of each month from The Hartford, an "A" Rated company.

The PIA Advantage

As a participant in PIA National's official flood insurance program, you have the power of PIA behind you. Our dedicated staff is here to help should you need assistance. Furthermore, participating PIA members will have access to PIA National's Flood Insurance Marketing Support Center located in the Insurance Products/Flood section of PIANET's PIA Main Street Store.

Available Programs

Several programs are available to PIA members.

Standard Program

The Standard program includes a web-based application process with your agency doing the customer service administration with Internet and live customer service support. With this web-based program, you can keep policy quotes on a local PC and print policies and endorsements, right in your office. In addition to complete training materials, you will also receive agency production reports.

With The Hartford, PIA members will receive service levels that significantly exceed federal standards including same day turnaround for Internet transactions and experienced and friendly customer service representatives.

Flood Solutions

The Flood Solutions program includes a streamlined application process with The Hartford's Flood Insurance Processing Center doing most of the work. Flood Solutions simplifies the writing of flood insurance for your agency. Instead of having to complete a lengthy, time consuming application, you can now submit one simplified form to The Hartford's Flood Insurance Processing Center. Licensed CSR's will do most of the work - ordering Flood Zone Determinations, working with you to get elevation certificates, quoting, issuing policies and providing service on new and renewal policies after the sale. These CSR's can work with your staff or directly with your customer as requested. The Flood Solutions program is ideal for smaller agents who don't write a large amount of flood insurance without having to worry about being a flood expert.

Surplus Lines Flood

For PIA members enrolled in The Hartford Flood Program, the following Surplus Lines flood insurance coverages are available through WNC First Insurance Services:

  1. Excess Flood Insurance with policy limits in excess of the maximum NFIP limits are property coverage up to $15,000,000 in all states and contents coverage up to $1,000,000. There is no commercial contents coverage excess.
  2. Non-Participating Communities with eligible properties including one to four family dwelling buildings; single family units in a townhouse, row house or condominium complex.
  3. CBRA & OPA Areas with eligible properties including residential properties and condominium units and townhouses.

Easy Enrollment

Enrollment to receive an agency appointment for The Hartford's Flood Program is easy. First, you simply visit the Hartford's PIA flood program website at http://www.trumbull-services.com/flood-pia/  to choose the program that will best suit your agency. Next, print the enrollment forms from the web site; complete them; and then fax your completed forms along with a copy of your agency license and producer licenses to Trumbull.

Additional information about this PIA member benefit, marketing support materials, as well as critical information about managing your agency's flood book are available in the Hartford Flood Insurance Program section of the PIA Main Street Store here at PIANET.

For questions or more information about the program and how it can fit your agency, contact Art Brickley, Hartford Flood Program Manager at Trumbull, toll-free at 1-888-410-2963 x73932, Monday through Friday, 8:00 a.m. to 5:00 p.m. EST or visit the program online at: http://www.trumbull-services.com/flood-pia/

 

 

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