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Ruth Phillips Named 2006 PIA National CSR of the Year

2006 PIA National Customer Service Representative of theYear Ruth E. Phillips, CISR, CPSR, CPIW of Mississippi,receives a check for $500 from Shelly Diegel, Vice President,Small...
April 11, 2006


2006 PIA National Customer Service Representative of the
Year Ruth E. Phillips, CISR, CPSR, CPIW of Mississippi,
receives a check for $500 from Shelly Diegel, Vice President,
Small Business Distribution at Zurich, sponsor of the award.

Ruth E. Phillips, CISR, CPSR, CPIW was named the 2006 PIA National Customer Service Representative of the Year on April 8, 2006 at a ceremony in Arlington, Virginia. The award was sponsored by Zurich Small Business.  Phillips was honored for her outstanding professionalism as a customer service representative who works for a PIA member agency, the Morrell Agency, Inc. of Magnolia, Mississippi.

"This year's recipient of the PIA National CSR of the Year award is a consummate professional who epitomizes the attributes of an outstanding customer service representative," said PIA National President-elect Donna Pile, who presented the award. "Ruth Phillips exhibits the highest degree of professionalism - and has raised the bar for others to achieve the same excellence."

"Zurich is proud to join with the PIA for the fourth consecutive year in honoring the professionalism and dedication of the agency CSR," said Shelly Diegel, Vice President, Small Business Distribution at Zurich in Baltimore, Maryland and 2006 Chairman of The Partnership for Agency Excellence (The Partnership) (formerly the PIA-CCEO).


Donna L. Pile, PIA National President-Elect, left, presents2006 PIA National Customer Service Representative of the Year Ruth E. Phillips, CISR, CPSR, CPIW of Mississippi, with her trophy at the award luncheon held on April 8, 2006, in Arlington, Virginia.


2006 PIA National Customer Service Representative of the Year Ruth E. Phillips, CISR, CPSR, CPIW with PIA National President Ray L. Peretti.

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