You are here:HomeNews CenterNews About PIA2010Getting to Know PIA's Agency Websites: Using Online Client Services to Better Serve Your Clients and Free Up Time for CSRs

Getting to Know PIA's Agency Websites: Using Online Client Services to Better Serve Your Clients and Free Up Time for CSRs

Few things in life are a true win-win. But we can't think of a better way to describe the client services suite of tools available...
May 26, 2010

Few things in life are a true win-win. But we can't think of a better way to describe the client services suite of tools available to agents enrolled in the PIA/Emerald agency web site program. Clients can request a policy change, file a loss report, request an auto insurance ID card, and more online, when it's convenient for them, even if it's outside of office hours. CSRs become more efficient and are able to assist more clients each day.

Client service tools are just one of the many useful features available to agents who have built their agency websites with PIA and Emerald. See the client service tools for yourself by visiting us at www.bestagencywebsites.com and clicking on "Client Services." Then click "View Sample P&C Site" to see them in action.

Have a question about this or any of the cutting edge features found on our agency websites? Please call Emerald at 1-800-233-2834 and tell them PIA sent you.

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