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Babette Roush Named PIA National CSR of the Year

Babette Roush, CIC, of Associated Insurance Agencies, Inc. of Westerville, Ohio was named the 2011 PIA National Customer Service Representative of the Year on April...
April 7, 2011

Babette Roush, CIC, of Associated Insurance Agencies, Inc. of Westerville, Ohio was named the 2011 PIA National Customer Service Representative of the Year on April 2, 2011 during a ceremony in Alexandria, Virginia. The award was sponsored by The Hartford Financial Services Group, Inc.

"Babette Roush is responsible for training and serves as human resources manager for Associated Insurance Agencies of Westerville, Ohio," said PIA National President-elect Tom Adderhold, who presented the award. "She implemented membership breakfast meetings for PIA of Ohio, which were coupled with 3 hours of CE for agents - both PIA members and non-members."

The PIA National Customer Service Representative (CSR) of the Year Award is given annually to an outstanding agency customer service representative who works for a PIA member insurance agency. Nominations for this award are made by PIA members. The award recognizes a CSR who has improved operations of the agency, served their clients in a unique or extraordinary way and engaged in community involvement and activities to advance the betterment of the insurance industry.

"The Hartford is proud to be presenting sponsor of PIA National's CSR of the Year Award as it recognizes a critical member of any agents' team," said Doug McCormack, Assistant Vice President, National Client Practices, of The Hartford. "We especially congratulate Babette Roush on being this year's recipient.  As The Hartford enters our third century, we do so from a position of strength. We had a strong year in 2010 and we continue to be focused on enhancing our product and service capabilities to be a dynamic market for our distribution partners and their clients."

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