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Hansen’s Comments Featured on Progressive’s Agent Website

Independent agents continue to thrive because they provide what their customers want.’ That’s just one takeaway from a recent article in Property Casualty 360° entitled ‘Why independent agents will always matter’ by Robert W. Hansen Jr...
February 26, 2016

Independent agents continue to thrive because they provide what their customers want.’ That’s just one takeaway from a recent article in Property Casualty 360° entitled ‘Why independent agents will always matter’ by Robert W. Hansen Jr., president of the National Association of Professional Insurance Agents (PIA),” notes Progressive Insurance in an item on its’s agent website.

The item noted that Hansen cites two recent national surveys “the PIA Partnership ran involving both surveys and focus groups of insurance customers, to ascertain their buying preferences. One study looked at commercial lines and the Internet; the other examined buying preferences regarding personal lines. Both found that consumers overwhelmingly preferred doing business with local agents.”

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