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Agent to Agent: On-boarding New Production Talent: The Interview

This article focuses on establishing an effective process to interview and qualify new production talent. Independent agencies suffer greatly from our inability to find, qualify and successfully groom new producers. Historically, in small to midsize agencies, most hiring decisions are made by agency owners or sales managers who are producers themselves...
January 4, 2017

This article focuses on establishing an effective process to interview and qualify new production talent. Independent agencies suffer greatly from our inability to find, qualify and successfully groom new producers. Historically, in small to midsize agencies, most hiring decisions are made by agency owners or sales managers who are producers themselves. We tend to hire people we know and or like. We hire people who we perceive to be friendly, outgoing and attractive and we tend to make quick hiring decisions without appropriate due diligence. In the hiring process, I have noticed a particular blind spot, or skill set deficit. Most of us are terrible at interviewing candidates. I believe it’s because we don’t have or follow an effective process.  This must change.

Read the rest of this article by David Connolly here: On-boarding New Production Talent: The Interview

Like this article? Want more like it? This article originally appeared in the most recent issue of the PIA Agency Marketing Guide. PIA members can read all of the marketing tips in past and present issues of the PIA Agency Marketing Guide on PIA National’s website: www.PIAAgencyMarketingGuide.com

PIA wishes to thank the sponsors of the PIA Agency Marketing Guide: EZLynx, ITC, Rough Notes and Smart Choice.

PIA’s Agency Marketing Guide is published as part of the PIA Branding Program, PIA’s agency marketing program (www.piabrandingprogram.com). Funding for the PIA Branding Program is provided in part by PIA’s Pinnacle Partners: Bankers Insurance Group, Encompass Insurance, Erie Insurance, Nationwide Independent, State Auto Insurance Companies, The Hartford, The Motorists Insurance Group and Wright Flood.



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