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PIA Names Mollie Anderson 2007 Customer Service Representative of the Year

WASHINGTON, March 31, 2007 - Mollie Anderson, CPSR, ACPR, was named the 2007 PIA National Customer Service Representative of the Year on March...
March 31, 2007

WASHINGTON, March 31, 2007  - Mollie Anderson, CPSR, ACPR, was named the 2007 PIA National Customer Service Representative of the Year on March 31, 2007 during a ceremony in Arlington, Virginia. The award was presented by the National Association of Professional Insurance Agents (PIA) and was sponsored by Zurich.

Anderson was honored for her outstanding professionalism as a customer service representative who works for a PIA member agency, Weissman & Associates, LLC, of Sun City Center, Florida.

"This year's recipient of the PIA National CSR of the Year award is a consummate professional who epitomizes the attributes of an outstanding customer service representative," said PIA National President-elect Robert Page, who presented the award. "Mollie Anderson exhibits the highest degree of professionalism and involvement both with her clients and her community, and is committed to achieving excellence."
 
The PIA National CSR of the Year Award is presented annually to honor the professionalism and unique contributions of an outstanding Customer Service Representative (CSR) who works for a PIA member agency.

For the fifth year in a row, the CSR award is sponsored by Zurich, a member carrier of The Partnership (formerly the PIA-CCEO).


Mollie Anderson, winner of the 2007 PIA National Customer
Service Representative of the Year award, left, with PIA National
President Donna Pile.

"Customer service representatives are a vital part of the independent agency distribution system and a key aspect of customers' positive insurance experiences," said Eleanor Barnard, Chief Marketing Officer and Head of Distribution for Zurich North America Commercial. "Zurich is proud to join with PIA to honor the professionalism and dedication of the agency CSR."

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses. PIA members are Local Agents Serving Main Street America (SM). PIA's web address is www.pianet.com.

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