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PIA National Names Kelly Godejohn Recipient of 2009 Customer Service Representative of the Year Award

WASHINGTON, April 8, 2009 - Kelly Godejohn, CIC, CISR, was named the 2009 PIA National Customer Service Representative of the Year on April...
April 8, 2009

WASHINGTON, April 8, 2009 - Kelly Godejohn, CIC, CISR, was named the 2009 PIA National Customer Service Representative of the Year on April 4, 2009 during a ceremony in Arlington, Virginia. The award was presented by the National Association of Professional Insurance Agents (PIA) and was sponsored by The Hartford Financial Services Group, Inc.

Godejohn was honored for her outstanding professionalism as a customer service representative. She works for a PIA member agency, A.N. Ansay & Associates of Port Washington, Wisconsin.

"This year's recipient of the PIA National CSR of the Year award is a consummate professional who epitomizes the attributes of an outstanding customer service representative," said PIA National President-elect Jon Spalding. "Kelly has a professional, caring manner in her dealing with clients which earns her their respect. She exhibits the highest degree of professionalism and involvement both with her clients and her community and is committed to achieving excellence."

The PIA National Customer Service Representative (CSR) of the Year Award is given annually to an outstanding agency customer service representative who works for a PIA member insurance agency. Nominations for this award are made by PIA members.

 The award recognizes a CSR who has improved operations of the agency, served clients in a unique or extraordinary way and engaged in community involvement and activities to advance the betterment of the insurance industry. The CSR award is sponsored by The Hartford, a member carrier of The Partnership and a charter carrier sponsor of the PIA Branding Program, Local Agents Serving Main Street America(SM).

"The Hartford is proud to sponsor this important award and congratulate Kelly on being named the 2009 PIA National Customer Service Representative of the Year," said Juan Andrade, executive vice president for P&C sales and distribution for The Hartford. "CSRs play a key role in the success of their agency and we recognize the value they bring to their customers and the carriers.  Kelly's exceptional service and insurance knowledge are tremendous assets for her clients"

"The Hartford's commitment to the ongoing partnership with professional insurance agents is exemplary and its dedication to recognizing the key role customer service representatives play in our agencies strengthens that partnership," said Spalding. "PIA is pleased to welcome The Hartford's sponsorship of the PIA National Customer Service Representative of the Year Award."


2009 PIA National Customer Service Representative of the Year Kelly J.
Godejohn, CIC, CISR of A.N. Ansay & Associates in Port Washington, Wisconsin,
with Doug McCormack, AVP National Client Practices, The Hartford, sponsor of
the CSR award, left, and PIA National President Kenneth R. Auerbach, Esq.

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses. PIA members are  Local Agents Serving Main Street America(SM). PIA's web address is www.pianet.com.

The Hartford is one of the nation's largest financial services companies and a leading provider of investment products, life insurance and group benefits; automobile and homeowners products; and business property and casualty insurance. International operations are located in Japan, the United Kingdom, Canada, Brazil and Ireland. The Hartford's Internet address is www.thehartford.com.

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